Why urgent end-of-lease cleaning matters

An urgent or same-day bond cleaning can be the difference between a smooth bond release and deductions after the final inspection. Real estate agents will assess the premises against the entry condition report and the Victorian guidelines on cleanliness; leaving the property in a reasonably clean state is the tenant’s responsibility. Booking an experienced cleaner quickly gives you professional results and documentation to present at the final inspection.

Quick overview: Victorian tenancy responsibilities

Under Victorian tenancy guidance (Consumer Affairs Victoria and Tenants Victoria), tenants are required to return a rental property in a reasonably clean condition — that typically means:

• Clean and sanitary bathrooms, kitchens and living areas (free of dirt, grime, mould from tenant use).
• Floors washed or vacuumed, walls free of removable marks, and no excessive rubbish or personal items left behind.
• Restoration to condition noted on the entry condition report, allowing for fair wear and tear.
• Professional cleaning may be required to match pre-tenancy professional cleans documented on the condition report.

Landlords are usually responsible for major structural or high-level maintenance (e.g., cleaning ducts, gutters, hard-to-access windows), not routine end-of-lease cleaning.

Comprehensive end-of-lease cleaning checklist

Provide this checklist to the cleaning company when you request urgent service — it sets clear expectations and helps avoid re-inspection failures.

1. Kitchen
   • Degrease oven (inside & racks), stovetop, splashbacks and rangehood (filters included).
   • Clean inside/outside of cupboards and pantries; wipe benchtops and splashbacks.
   • Clean sink, tapware, and remove limescale; clean dishwasher interior and filters.
   • Wipe down fridge/freezer interior if included (or specify).
2. Bathrooms
   • Descale showerheads, taps, glass doors; remove soap scum and mould from tiles/grout.
   • Sanitise toilet bowl, basin, bathtub; polish mirrors and chrome.
   • Clean exhaust fans and vents (accessible areas).
3. Living areas and bedrooms
   • Vacuum and mop all floors; steam-clean carpets if requested.
   • Wipe skirting boards, window sills, light switches and fittings.
   • Clean internal windows (accessible) and blinds; dust ceiling fans and light fittings.
4. General
   • Remove cobwebs, wipe walls for removable marks, clean doors and door frames.
   • Empty and clean cupboards/drawers; clean behind and under appliances where possible.
   • Clean laundry room appliances, troughs and taps.
   • Exterior areas: sweep balconies/patios and remove rubbish where included.
5. Optional / furnished items
   • Upholstery and mattress cleaning (if property is furnished).
   • Wall patching or small paint touch-ups are usually not included — check with agent.

Average costs and timeframes (Melbourne area)

Costs vary by property size, level of cleanliness required and urgency. The following are general estimates to use when requesting quotes; always get a confirmed quote from the cleaner.

• Studio / 1-bedroom unit: approximately $150–$350 (standard turnaround).
• 2-bedroom house/unit: approximately $250–$500.
• 3-bedroom house: approximately $350–$700 (higher if including carpets, oven and upholstery).
• Additional services (steam carpet clean, mattress, pest clean, external windows) add to cost.
• Same-day or urgent bookings often carry a premium — expect 15–40% surcharge depending on availability and peak days.
• Time: a 1–2 person crew will generally take half a day to a full day for a 2–3 bedroom property; larger jobs or deep cleans can require multiple teams.

These figures are indicative — always obtain a written quote and confirm if the quote is guaranteed to satisfy agent inspection requirements.

How to request an urgent or same-day end-of-lease clean — step by step

Follow these steps to request and secure an urgent end-of-lease cleaning service today.

1. Gather documents and evidence

   Locate the entry condition report, any photographs from the start of tenancy, and the lease agreement. These documents clarify the expected standard and support your claim for a full bond return.

2. Prepare the property

   Remove personal belongings, rubbish and food from cupboards and benchtops. The cleaner cannot be held responsible for tenant items left in situ. Empty cupboards and drawers so the cleaner can access all areas.

3. Contact multiple reputable cleaners immediately

   Call or use online booking forms to request urgent availability. Provide: property size, suburb, desired time/date (same-day if required), and the exact checklist/tasks you need completed.

4. Ask for a guaranteed inspection outcome

   Request a written guarantee or re-clean promise if the property fails the final inspection. Confirm whether the cleaner supplies a receipt and checklist for the agent’s records.

5. Confirm access and keys

   Advise how the cleaner will access the property (keys, agent access code, or meet-on-site). Ensure keys are available to avoid missed appointments.

6. Request before/after photos

   Ask the cleaner for dated before and after photos and an itemised invoice listing tasks completed — this helps during dispute resolution with the agent.

7. Schedule a final inspection

   Where possible, arrange the final inspection after the clean and be present (or have a representative) to address minor queries quickly.

What to include in your booking request (copy this template)

Use this short template when calling or messaging cleaner services for urgent bookings:

1. Property address and suburb (e.g., Dandenong, Geelong, Ballarat, Frankston, St Kilda).
2. Property type and bedrooms/bathrooms.
3. Requested date and time (state ‘same-day’ or ‘urgent’).
4. Attach entry condition report or list agency cleaning requirements.
5. Ask for guaranteed re-clean policy and before/after photos.

Availability across Melbourne and nearby Victorian suburbs

Many Melbourne-based cleaning companies offer metropolitan-wide coverage and regional service to suburbs such as Dandenong, Geelong, Ballarat, Frankston and St Kilda. When requesting urgent service, confirm travel/after-hours surcharges for outer suburbs. If you are in a regional centre (Geelong, Ballarat), ask whether cleaners have teams locally or will travel from Melbourne and how that affects timing and cost.

Common guarantees and what to check in the contract

Reputable cleaning companies provide some or all of the following guarantees — always have these in writing:

• Re-clean guarantee: Free re-clean within a stated window (commonly 48–72 hours) if the property fails agent inspection.
• Itemised invoice: A detailed receipt listing completed tasks to present to the real estate agent.
• Insurance and police-checked staff: Confirm public liability insurance and staff checks, especially for urgent jobs where different staff may be assigned.
• Bond-back assurance: Some companies advertise a bond-back guarantee for eligible properties — confirm terms and exclusions.

Practical tips to improve chances of full bond return

1. Compare at least two quotes and check recent reviews focusing on urgent bookings and re-clean reliability.
2. Be present or have a delegated contact on inspection day to address minor touch-ups immediately.
3. Keep before/after photos and the cleaner’s invoice — submit these to the agent during inspection.
4. If the agent disputes cleanliness, use Consumer Affairs Victoria guidance and your documentation to request evidence-based deductions only.

Where to get help and additional resources

If you need immediate assistance booking a professional urgent clean, contact reputable local providers and ask for confirmation in writing. For tenancy rights and clarity on cleanliness standards, consult Consumer Affairs Victoria and Tenants Victoria guidelines.

contact Brilliant Office Cleaning

https://www.anagocleaning.com/blog/

Note: the two links above are provided to help you contact a Melbourne-based provider and review cleaning industry best-practice articles. Use the contact link to request an urgent booking and the blog link for additional cleaning guidance.

Checklist for the day of the clean (quick final review)

1. Remove all personal items and rubbish; confirm access instructions with cleaner.
2. Have your entry condition report and keys ready to hand to the cleaner or agent.
3. Confirm the cleaner will provide a detailed invoice and before/after photos.
4. Arrange the final inspection after the cleaning team finishes and follow up immediately if issues are raised.

Final words — booking urgent cleaning with confidence

When time is tight, preparation and clear communication are everything. Use the checklist above, request written guarantees and photo evidence, and present the cleaner’s invoice and documented proof at the final inspection. By choosing an experienced team that offers an urgent or same-day service and a re-clean guarantee, you give yourself the best chance of getting your bond back quickly and without dispute.

If you need an immediate booking, follow the template in this article when contacting providers — be explicit about urgency, the checklist items you require, and insist on a written re-clean guarantee for agent inspection failures.